How to resolve Brother Printer offline issue?

Brother Printer offline is an issue in which your Printer doesn’t respond to any action taken by the user. It may occur because of several reasons like sudden disconnection, outdated firmware, piled-up printer actions, and certain physical errors within the Printer. The Brother Printer offline issue should be resolved immediately to allow users to utilize their printers in efficient ways.

Here are the steps to resolve Brother Printer offline issue

Make sure that the Brother Printer should get powered on, and there are no errors

1. If the LCD screen of the Brother Printer is blank, it can be the reason that it hasn’t been powered on.
2. Check if it wakes up from sleep mode.
3. It can be the reason that you have not turned on the power switch of the electric outlet with which you have connected the printer.
4. Check the LCD of your Brother Printer, any physical-related issue like Ink/toner empty or Paper Jam won’t troubleshoot the issue.

You need to ensure that the Brother printer is connected to the computer

1. If you are using a wired connection, make sure that the USB cable is connected to both the computer and your Printer.
2. To check the Internet IP address, print the network configuration page.
3. Prefer the wired connection over the wireless connection.

You have to make sure that the Brother Printer is being set as the Default Printer

1. You need to check whether your printer is set as the default printer or not.
2. Open the Control panel on your computer
3. Click on the Devices and Printer to check whether your printer is set as the default Printer or not.
4. If your printer is not set as the default Printer it could be the reason for the Brother Printer offline issue.

Delete the Printer jobs using the Control Panel of the computer

Sometimes, the piled-up printer jobs may create the Brother Printer offline issue

1. Right-click on the Brother Printer icon, go to what’s printing, select Printer
2. Click on the Cancel All documents.
3. Enter the key to allow the interface to take the action then click on the Yes button.

Check the Brother Printer status from the Devices and Printer option

If the status of your Printer is offline, it may be the reason that it is showing Brother Printer offline issue

1. Right-click on the Brother Printer icon, select See what’s printing then click on the Printer.
2. Remove the checkmark from the “Use Printer Offline” option to resolve the issue.
3. Click Yes to confirm.

You need to make sure that you are using the correct Drivers for the Printer Machine

Sometimes the outdated Printer drivers can also create the Brother Printer offline. For the proper working, keep the drivers up-to-date

1. You can download the full software package from the Downloads section of the Brother Printer official website
2. If the software package is not available for your Printer you can select CUPS Driver.
3. Click on the Add button to initiate the download of the drivers.

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Note: If the Brother Printer offline issue persists even after the troubleshooting step, you can contact the Expert team to resolve the issue. We are available 24 hours a day for you to resolve any issue.